Fox Distributing Training Modules
Our scheduling of these Training Modules varies throughout the year. If you'd like to request that we schedule a particular course, please let us know.
Automotive Trends -An Opportunity for Growth
For: Service Managers
Curricula:
- Cultural Trends in the Automotive Industry and Beyond
- Where We are Now and Where We are Going
BG Protection Plan and Roadside Assistance-The Ultimate Customer Retention Program
For: Service Managers
Curricula:
- Increasing Vehicle Traffic on the Drive
Customers for Life-Creating Loyalty Through Proactive Solicitation
For: GMs, Service Managers
Curricula:
- Increasing Vehicle Traffic on the Drive
- Making the Multi-Point Inspection Process Work
Focus on Fuel Economy
For: Service Managers, Advisors and Owners
Curricula:
- Help your customers save money on gas.
- Learn details on different fuel services available. Learn sales and closing techniques.
- Free fuel induction cleaning, free Nitrofill tire inflation and free Point of Sale DVD for all attendees.
- In this slow market, help your customers save money and help yourself become more profitable.
How To Make Money by Offering a Premium Oil Change Service
For: Owners, Service Managers, Service Advisors
Curricula:
- How to Market the Premium Oil Change Service
- Understand Why your Customer Wants this Service
- Learn Simple Closing Techniques that Work
- Advanced Role Playing to Hone Selling Skills
Maintenance Profits Workshop with ATI
For: Shop Owners, Spouse and Service Manager
Curricula:
- Increase maintenance sales and reduce stress.
- Take advantage of our changing market.
- Increase your ticket profits.
- Find and train service technicians.
Making the Walk-Around Process Work for You
For: Owners, Service Managers, Service Advisors
Curricula:
- Learn the Steps to a Simplified Walk-Around Process
- Hands-On "Service Drive" Training
- Help Minimize Customer Claims of Vehicle Damage
- Make More Money by Going Back to Basics
MAP for Independents
For: Independent Shop Owners and their Key Employees
Curricula:
- An introduction to Fox Distributing and BG Products.
- This evening meeting will help you to understand the many ways in which we can contribute to your business.
Planting the Seeds for Success
For: Service Managers, Shop Owners, Service Advisors
Curricula:
- Keep your customers coming back. Keep your shop full.
- Ensure consistent profit.
- Turn time into money.
- Get BIG results with small investments
Positively Outrageous Service - Programs and Processes for Success
For: Service Managers
Curricula:
- Formulating a Fixed Operations Growth Strategy
- Motivational Tips and Tidbits to "Raise the Bar" of Professionalism
Preventive Maintenance Services- Understanding What, Why & How
For: Service Managers, Service Advisors, Technicians
Curricula:
- Educating consumers about the thirteen BG Maintenance Services
- Service Consultant selling scripts
- Hands-On Product Demonstrations
Sales and Marketing Techniques-Basic Selling Skills
For: Service Managers, Marketing Managers, Service Advisors
Curricula:
- Great for Helping to Improve Selling of ALL Service Department Items
- Closing Questions and Tie-Downs
- Using Questions to sell
Service Lane Program for Success
For: Owners, GM's, Service Managers, Service Advisors
Curricula:
- Selling Preventive Maintenance on the Drive
- How to Set-Up and Maintain an Effective Fluid Sampling Program
- Implementing a Customer Sales and Retention Program Utilizing the BG Protection Plan and Roadside Assistance
- Role Play Throughout Along with a Question and Answer Session
Success on the Service Drive-Making Money on the Service Drive
For: Service Managers, Service Advisors
Curricula:
- How to Teach BiG MACs to Use the Dab-a-lube
- How to Incorporate All Marketing tools Into the Selling Process
- Selling Preventive Maintenance on the Drive
- BiG MAC Scripts
Tech Training Part I
For: Shop Foremen & Technicians
Curricula:
- Hands-On Equipment Training
- Fuel Injection/Induction Cleaning, Transmission Flush, Power Steering Flush & A/C Evaporator Service
- Technical Training on BG Chemistry
- Question & Answer Session
Tech Training Part II
For: Shop Foremen & Technicians
Curricula:
- Cooling System Flush, Drive-Line Service, Brake Fluid Flush, Performance Oil Change, Diesel Injection Cleaning
- Hands-On Equipment Training
- Technical Training on BG Chemistry
- Question & Answer Session
World Class Selling-Establishing Rapport on the Service Drive
For: Service Managers
Curricula:
- Turning Service Writers (Order Takers) into Professional Service Consultants (Proactive Service Consultants)
World-class selling with POS (Positively Outrageous Service)
For: Owners, GMs, Service Managers, Service Advisors
Curricula:
- Formulating a Fixed Operations Growth Strategy
- Turning Service Writers (Order Takers) into Professional Service Consultants (Proactive Service Consultants)
- Motivational Tips and Tidbits to "Raise the Bar" of Professionalism
